Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (“PII”) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

Website Visitors

Like most website operators, EV Safe Charge LLC (“EV Safe Charge”) collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. EV Safe Charge’s purpose in collecting non-personally identifying information is to better understand how EV Safe Charge’s visitors use its website. From time to time, EV Safe Charge may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

EV Safe Charge also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on EVSafeCharge.com blogs/sites. EV Safe Charge only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog/site where the comment was left.

What personal information do we collect from the people that visit our blog, website or app?

When contacting us or asking for a quote or signing-up for a newsletter on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, information related to your EV charger installation or other details to help you with your experience.

While we do not require this information to browse the site, certain visitors to EV Safe Charge’s websites choose to interact with EV Safe Charge in ways that require EV Safe Charge to gather PII. The amount and type of information that EV Safe Charge gathers depends on the nature of the interaction. For example, we ask visitors who sign up at EVSafeCharge.com to provide a username and email address. Those who engage in transactions with EV Safe Charge are asked to provide additional information, including as necessary the PII required to process those transactions. In each case, EV Safe Charge collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with EV Safe Charge. EV Safe Charge does not disclose PII other than as described below. And visitors can always refuse to supply PII, with the caveat that it may prevent them from engaging in certain website-related activities.

When do we collect information?

We collect information from you when you subscribe to a newsletter, fill out a form or enter information on our site.

Provide us with feedback on our products or services

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To improve our website in order to better serve you.
  • To allow us to better service you in responding to your customer service requests.
  • To administer a contest, promotion, survey or other site feature.
  • To quickly process your transactions.
  • To ask for ratings and reviews of services or products.
  • To follow up with them after correspondence (live chat, email or phone inquiries).

How do we protect visitor information?

We currently do not take online orders directly so we do not use vulnerability scanning and/or scanning to PCI standards (which are related to credit card orders). If we add ecommerce features we will update our policy.
We use regular Malware Scanning and protections.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

  • Understand and save user’s preferences for future visits.
  • May use cookies to keep track of advertisements.
  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

If users disable cookies in their browser:

If you disable cookies, some of the features that make your site experience more efficient and some of our services will be unavailable and/or not function properly.

However, you can still place orders over the telephone by contacting customer service.

Aggregated Statistics

EV Safe Charge may collect statistics about the behavior of visitors to its websites. EV Safe Charge may display this information publicly or provide it to others. However, EV Safe Charge does not disclose PII other than as described below.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your PII unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However we reserve the right to modify this policy in the future and will place notice of our updated terms.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Business Transfers

If EV Safe Charge or substantially all of its assets are acquired, or in the unlikely event that EV Safe Charge goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of EV Safe Charge may continue to use your PII as set forth in this policy.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites, but encourage you to review their policies directly. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google

Google’s advertising requirements are described in Google’s Advertising Principles. They are put in place to provide a positive experience for users. //support.google.com/adwordspolicy/
We may use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented or may implement the following:

  • Remarketing with Google AdSense
  • Google Display Network Impression Reporting
  • Demographics and Interests Reporting
  • DoubleClick Platform Integration

We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting PII from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. – See more at: http://consumercal.org/

According to CalOPPA we agree to the following:
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our home page or as a minimum on the first significant page after entering our website.
Our Privacy Policy link includes the word ‘Privacy’ and can be easily be found on the page specified above.

Users will be notified of any privacy policy changes:

  • On our Privacy Policy Page

Users are able to change their personal information:

  • By emailing us
  • By calling us

Does our site allow third-party behavioral tracking?
It’s also important to note that we may allow third-party behavioral tracking.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We specifically do not market to children under 13.

Privacy Policy Changes

Although most changes are likely to be minor, EV Safe Charge may change its Privacy Policy from time to time, and in EV Safe Charge’s sole discretion. EV Safe Charge encourages visitors to frequently check this page for any changes to its Privacy Policy. If you have an EVSafeCharge.com account, you might also receive an alert informing you of these changes. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

For information about how to contact EV Safe Charge, please visit our contact page.